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Chinese Customer Success
Chinese Customer Success
Solution to attract, engage and delight Chinese customers.
Is your business Chinese friendly?
Australia is fast becoming the destination of choice for travel, study or living for many Chinese people.
With a G’day Friends package we can help you to better communicate and serve Chinese customers.
Get a G'day Friends membership package
Online Business Profile
Online Business Profile
Displayed in both Chinese and English
When customers scan your G’day Friends QR Code sign they are directed to your online business profile. Your profile can be viewed on all devices via the G’day Friends website.
Your online business profile includes:
- Description of your business
- Products, services and/or features of your business
- Upload photos and a video
- Make a special offer
- Google map and directions
- Contact details
- Social media links
QR Code Signage Pack
QR Code Signage Pack
Welcome your Chinese visitors into your store
Your G’day Friends sticker identifies your business as Chinese friendly and helps break down the language and cultural barriers. We’ve also included a Chinese phrases ‘cheat sheet’ to help you and your staff learn a few of the basic greetings.
Your QR Code signage pack includes:
- Window sticker
- Counter tent card
- Laminated signs (A5)
- Digital QR Code
- Chinese phrases ‘cheat sheet’
Learning Resources & Support
Learning Resources & Support
G’day Friends package includes
an online account with access to over 50 learning resources that can help you and your staff to better serve your Chinese customers.
If you need help - use our handy ‘ask the team’ form.
The learning resources cover a large range of topics including:
- the tourism market segment
- how Chinese customers research and find (as well as buy and pay)
- customer needs and preferences
- language and written characters
- industry essentials and technologies used by Chinese customers.
Colac | A G’day Friendly Community
Colac was the first community to be accredited with the Colac Otway Shire and Colac Chamber of Commerce leading the initiative to be ready to serve for the Chinese New Year commencing February 5th 2019.
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